This is a list of our most frequently asked questions, for something specific please contact us directly

Question: Is the piece veneer?

 

This is our most asked question and unfortunately the word "veneer" seems to be associated with "poor quality" in todays world. However, that is not the case when it comes to Mid Century or Antique furniture.  For those of you not familiar with furniture restoration - finished wood pieces are constructed with either solid wood or fiberboard/pressed wood, then the outer layer is either laminate veneer or solid wood veneer. Veneer is how you get the finished streamlined graining. The veneer layer is what is stained and clear coated. If you have a piece "refinished" they are sanding and staining the veneer layer. If you sand too deeply (as when trying to get out a really deep scratch) you could potentially sand thru the veneer layer which is not good. The unfinished wood underneath will never match the finished graining of the veneer layer.

The only exceptions to veneered finished wood furniture would include such things as outdoor furniture-  as in a picnic table, more primitive/rustic pieces, some older antique furniture, or if you see an an actual slab of wood that has been made into a coffee table (looks like a tree trunk).

With that said, most new furniture is constructed with pressed wood/fiberboard construction. High quality Mid Century furniture was almost always constructed with solid wood and dovetailed, (which is why it is so much heavier than new furniture you buy in stores today) and finished with solid wood veneer. Your finer antiques will also have solid wood veneer. The more commonly made or less expensive Mid Century pieces will have laminate finishes and/or pressed wood construction.

Most everything we sell is designer Mid Century furniture and as such have solid wood construction with solid wood veneer. Otherwise we always note in the description if we have a piece that is laminate.

Yes, we ship everywhere! There are some exceptions as to where our shippers do not go, but we do ship worldwide.

Question: Do you ship worldwide?

Question: Do you have more photos you could send?

 

Question: How long does freight shipping take and what is the process?

 

Yes, we always take anywhere from 8-20 photos of every piece. Unfortunately we are only able to list 5 on our website. We encourage you to email or call and ask for more photos! Also you can view more photos in our Etsy shop here: https://www.etsy.com/shop/DirtyGirlsAntiques

Freight shipping is unlike small package shippers such as Fedex and UPS in that they only have a handful of trucks that run the entire country and are only in your area for a short amount of time. Freight shippers average delivery window is 4-6 weeks. They will call you a day or 2 in advance with a day and time (usually a 2 hour window) for delivery. Our shippers will blanket wrap, ship, insure and deliver/place inside your home.

If you are in more of a hurry, we do utilize LTL shippers that deliver anywhere from 5-20 days after packing/crating. They offer curbside delivery or inside delivery for a slightly higher price.  Just let us know what your timeframe is and we will provide appropriate shipping quotes.  

For a more extensive and detailed response please see our blog post "What the Heck is White Glove Shipping".

Question: Do you sand and refinish?

 

Yes and no...We will occasionally sand and refinish if the wood is extremely damaged. Our usual 5 step restoration process does NOT include sanding or staining. We are different than most Mid Century dealers in that most dealers will sell items in the same condition they acquired them, or they will completely sand and re-stain. Our process is different, we operate by the premise that you can never duplicate the original. Pieces that are sanded and stained will always have that "refinished look". The 5 step restoration process we employ will clean, nourish, remove scuffing/paint, hydrate, and bring out the ORIGINAL finish. All joints are tightened, drawers are cleaned, missing hardware replaced, and all metal/chrome polished. We go over every inch of our items before they leave our showroom and keep them as authentic as possible. In our opinion, sanding and staining a designer Mid Century piece will only diminish the value as the vintage authenticity and character is lost. Our goal is to get the piece back to what it was 40-70 years ago when it was new. There might be light scratches or marks from use over that half century, but overall it will look as it was intended to look.

 

 

 

Absolutely not! We never sell Mid Century reproductions. All of our items are 40-70 years old and in excellent condition, however some vintage character from use should be expected. We have very high standards at Dirty Girls Restoration and take our time with every piece we sell.

 

 

Question: Do you sell Mid Century reproductions?

 

Question: Do you offer a payment plan or accept deposits?

 

We do not offer a payment plan but we do accept a 25% deposit toward purchase price to hold an item for up to 10 days. If you change your mind or do not pay in full at the end of 10 days then you will be refunded the deposit minus a 10% restocking/relisting fee (of purchase price). That 10% can be used as credit towards a future purchase in our store for up to 1 year. 

 

 

Question: Do you buy pieces from individuals?

 

Yes and no. Our preference is to find items in the wild, but we do sometimes buy from individuals. If you have a piece you think is a good fit for our shop, feel free to text or email us photos. Please note any condition issues, your location, and what price you are expecting to receive.  We are happy to take a look and let you know if we are interested, and if so, what we can offer.

With that said, we encourage people to view our shop page to get an idea of the pieces we deal in. We do not buy rustic antiques, French Provincial, anything painted, reproductions, formica top, cheaply made pieces, or appliances. Also, please understand we are a restorer/reseller and we cannot offer you retail price. When we make an offer on an item what we take into account is the following:

 

1)  Our time and expense to come pickup / pack / and transport the item back to our shop.

2)  Even if the piece is in good shape it still undergoes our 5 step restoration process to clean, hydrate,

    remove scuffing/paint, tighten joints/hardware, and a finish conditioning step to ensure several

    more years of use. If the piece is upholstered we will either re-upholster or if in excellent shape we

    professionally clean and add new dust fabric underneath. WE DO NOT PASS OUR RESTORATION

    CHARGES ONTO OUR CUSTOMERS. A typical furniture restoration company would charge

    $300-500 to restore a dresser (as an example). We price our items the same as other Mid Century

    dealers who do zero restoration and sell them in the same condition they acquired them. All

    expenses for our time and products to do the restoration we do strictly as a service to our customers

    and the fact that we sell pieces in the condition we would want to receive them. We do not believe

    anyone should pay hundreds or thousands of dollars for a designer Mid Century piece only to have

    to clean or restore it before they can use it in their home.

3)  Listing fees. We cross list on several sites and most all of them charge a listing fee. As well as

     hosting fees for our own website.

4)  Selling fees. Depending on the site from which the item sells, the fees charged can be anywhere

     from 3 - 23% of the sales price.

5)  Lastly, we always help our customers with shipping costs. Depending on the item, that can

     sometimes be hundreds of dollars that we do not pass onto our customers.

 

Taking that into account -  if you are wanting us to purchase an item, please look at the retail cost then subtract the above fees. The most we can realistically offer and make any profit at all would be about 1/3 of retail cost. Retail cost can be found on Etsy or Ebay most realistically, you cannot go by 1stdibs pricing. We have examples of that in our blog post Mid Century vs Mid Century Modern.

 

 

Question: Where do you get your inventory?

 

This is the question we get asked by literally everyone who visits our store. Quite frankly we don't understand why people ask this. We can't imagine going into any store (new or used) and asking the owner where they source their inventory. Still...the short answer to that question is "everywhere". There is never a time we aren't looking for unique items to bring to our showroom. If we find something that is out of our driving distance we will ask our shippers to pick it up for us.  We rarely source locally.

Question: I've read over your website, now I would like to call and ask you the exact same questions

                 over the phone, how do I get in touch with you?

 

Sure - We can be reached at 740-507-7330 or email contact@dirtygirlsrestoration.com

Question: My attention span only reached the first 2 words in your name/logo and now I think you

                 are either in the adult industry or clean houses, can you tell me which one is correct?

 

ddfg DirtyGirls_logo

Question: Where can I find your terms and conditions?

Our Terms & Conditions can be found on our contact page, or you can click on the "policies" button at the bottom of the Home page, About page or Shop page.

Question: What forms of payment do you accept?

 

We accept credit cards (Visa, Mastercard, American Express, Discover), Paypal or cash in person. No checks. If checking out via Etsy they also accept Apple pay and Andriod pay as well as Etsy gift cards.

We do not hold items without payment.

Question: Are you affiliated with any shipping companies?

 

No. We are in no way affiliated with any shipping companies. We have several companies that we use, however just like when you ship something - we have no control over the speed, schedule, anything that happens during shipment or any rude employees of that shipping company. When reviewing Dirty Girls Restoration please keep in mind that you are reviewing us and not the shipping company as we are not affiliated with them or their company policies.