Dirty Girls Restoration
Knoxville, TN area
161-A Robertsville Rd
Oak Ridge, TN 37830
*We are an online retailer and as such do not have traditional store hours. Our inventory can be viewed in person by appointment 7 days a week from 9am-8pm. Please contact to schedule.
We ship nationwide / worldwide to most any location. We also offer delivery to Columbus, OH, Atlanta, GA, Louisville, KY and Nashville, TN every few weeks (as well as all points in-between).
Amy Sams & Anna Hoam
We work with a number of different shippers to find the best price and service to meet your needs. White glove shippers handle our larger pieces with typical delivery times of 4-6 weeks. We also utilize shippers that can deliver within a week if required. Smaller pieces that can travel via Fedex or Greyhound usually arrive within 3-10 days depending upon location. All items are fully insured for purchase price. We also ship worldwide. We are happy to provide shipping quotes to any location - just ask!
Since everything we sell is vintage or antique (40-100+ years old), some wear from use should be expected (minor marks/scratches, etc). These are not new items so please have reasonable expectations. We always note outstanding instances of wear in our listings. During our Restoration process we do not remove the entirety of the vintage character as that is what shows the history and makes these pieces unique. We also never sell Mid Century reproductions. Our goal is to make sure our customers are happy with their purchase. Therefore, we accurately represent / describe each item to the best of our ability keeping the age of the piece in mind. We are happy to provide you with as much information / pictures as possible before purchasing. Please read descriptions thoroughly and ask questions or request additional photos if desired. All sales are final.
If there is a problem with your order please contact us within 24-48 hours of delivery. We will work with you to mediate the issue. Orders awaiting local pickup, delivery or shipment may not be cancelled. We are flexible in working through issues with our clients. If you have extenuating circumstances please let us know, we will do our best to reach a reasonable solution. Re-stocking fees may apply in rare cases where management agrees to refunds, cancellations, credits, or returns.
Once an item has been purchased and paid for, we will hold it for up to 30 days. If shipping has not been arranged or item has not been picked up after 30 days from the purchase date, we will charge a $10 storage fee for every day the item remains in our showroom.
If the item has not been removed from storage after 45 days from purchase date, we will relist the item and refund your money minus any storage fees and a 15% restocking fee.
Should damage occur during shipping please contact us immediately. We will request photos of the damage for insurance. You will be required to keep any and all packaging as it was found for inspection by the shipper and we will refund in full (including shipping charges) within 24 hours if damage is a total loss.
Terms and Conditions
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